At BSO99, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on our platform. We believe in full transparency — no hidden data practices, no surprises.
A quick overview of how BSO99 handles your personal data. The full legal text is available in the sections below.
BSO99 uses industry-standard SSL encryption across all data transmissions. Your personal and financial information is stored on secured servers with access controls, firewalls, and regular security audits. We treat your data with the same care we'd want for our own.
BSO99 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate the BSO99 platform, process your transactions, verify your identity, and comply with our legal obligations under Philippine law.
We only collect the personal data that is genuinely necessary to provide you with a safe, compliant, and enjoyable gaming experience on BSO99. Every category of data we collect is documented in this Privacy Policy, along with the specific purpose for which it is used.
As a BSO99 player, you have the right to access, correct, and request deletion of your personal data, subject to our legal retention obligations. You can exercise these rights at any time by contacting BSO99 support. We will respond to all data requests within 30 days.
BSO99's data practices are designed to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. We take our obligations under Philippine data protection law seriously and have implemented appropriate technical and organisational measures accordingly.
BSO99 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse usage patterns. We explain exactly which cookies we use and why in this Privacy Policy. You can manage your cookie preferences through your browser settings.
BSO99 ("we," "us," "our," or "BSO99") is committed to protecting the privacy and personal data of all players who use the BSO99 platform, including the website at bso99.app and the BSO99 mobile application. This Privacy Policy describes how BSO99 collects, uses, stores, shares, and protects your personal information in connection with your use of our online casino and sports betting services.
This Privacy Policy is incorporated by reference into the BSO99 Terms and Conditions. By registering for a BSO99 account or using any part of the BSO99 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
BSO99 operates in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its implementing rules and regulations. We are committed to upholding the principles of transparency, legitimate purpose, and proportionality in all our data processing activities.
Data Controller: BSO99 is the data controller responsible for your personal information collected through the BSO99 platform. For all data-related enquiries, contact us at the details provided in Section 13 of this Policy.
BSO99 collects personal data that is necessary for the operation of our platform, the provision of our services, and compliance with our legal and regulatory obligations. The categories of personal data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration, KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration, account updates |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals, KYC |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatically on platform access |
| Usage Data | Games played, bets placed, login history, platform navigation patterns | Automatically during platform use |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact BSO99 support |
| Verification Data | Copies of government-issued ID, selfie photos, proof of address documents | KYC and age verification processes |
BSO99 does not intentionally collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect data relating to your racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by applicable law or regulation.
Age Verification: As part of our commitment to responsible gaming, BSO99 collects date of birth and may request government-issued identification to verify that all players are at least 21 years of age, in accordance with Philippine gaming regulations.
BSO99 uses the personal data we collect for the following purposes:
BSO99 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
BSO99 processes your personal data on the following legal bases under the Data Privacy Act of 2012 of the Philippines and applicable data protection principles:
BSO99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom BSO99 shares personal data are required to handle that data in accordance with applicable data protection laws and BSO99's data protection standards. BSO99 does not permit third parties to use your data for their own independent purposes.
BSO99 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, BSO99 retains player account data for a minimum of five (5) years following the closure of your account, in accordance with applicable Philippine anti-money laundering regulations and gaming regulatory requirements. Financial transaction records may be retained for longer periods where required by law.
Where personal data is no longer required for any legitimate purpose, BSO99 will securely delete or anonymise it in accordance with our data retention schedule. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.
If you request the deletion of your personal data, BSO99 will assess your request against our legal retention obligations and inform you of the outcome within 30 days. In some cases, we may be legally required to retain certain data even after you have requested its deletion.
BSO99 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include:
While BSO99 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, BSO99 will notify you and the relevant Philippine regulatory authorities in accordance with applicable law.
Your Responsibility: You are responsible for keeping your BSO99 account credentials confidential. Do not share your password with anyone. If you suspect unauthorised access to your account, contact BSO99 support immediately.
BSO99 uses cookies and similar tracking technologies — including web beacons and pixel tags — to enhance your experience on the platform, remember your preferences, and collect usage analytics. A cookie is a small text file placed on your device when you visit a website.
BSO99 uses the following categories of cookies:
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the BSO99 platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines and applicable data protection principles, you have the following rights in relation to your personal data held by BSO99:
To exercise any of these rights, please contact BSO99 support using the contact details provided in Section 13 of this Policy. BSO99 will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it.
If you are not satisfied with BSO99's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.
The BSO99 platform is strictly intended for adults aged 21 years and above. BSO99 does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register for or use the BSO99 platform.
If BSO99 becomes aware that it has inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that BSO99 may have collected data from a minor, please contact us immediately using the details in Section 13.
BSO99 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. These measures are part of our broader commitment to responsible gaming and the protection of vulnerable individuals.
BSO99 primarily processes and stores personal data within the Philippines. However, in some cases, your personal data may be transferred to and processed in countries outside the Philippines — for example, where BSO99 uses cloud hosting providers or technology partners with infrastructure located in other jurisdictions.
Where such international transfers occur, BSO99 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and its implementing rules. These safeguards may include contractual clauses that impose data protection obligations on the recipient, or transfers to countries that have been assessed as providing an adequate level of data protection.
By using the BSO99 platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.
BSO99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify you by posting a prominent notice on the BSO99 platform and, where appropriate, by sending you an email notification to your registered email address.
The date of the most recent revision is displayed at the top of this Privacy Policy. We encourage you to review this Policy periodically to stay informed about how BSO99 is protecting your personal data. Your continued use of the BSO99 platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.
If you do not agree to the revised Privacy Policy, you must cease using the BSO99 platform and may request the closure of your account by contacting BSO99 support.
If you have any questions, concerns, or requests relating to this Privacy Policy or BSO99's data processing practices, please contact our Data Protection team. We are committed to addressing all privacy-related enquiries promptly and transparently.
You may reach BSO99's Data Protection team by email at:
For general customer support enquiries, you may also contact us at:
Please include your registered BSO99 username and a clear description of your privacy-related query or request. BSO99 aims to acknowledge all written privacy enquiries within 24 hours and to provide a substantive response within 30 calendar days.
For concerns about your personal data that BSO99 is unable to resolve to your satisfaction, you may file a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
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